Please read these Terms and Conditions ("Terms") carefully before using the services offered by Wellness Reset Collective LLC ("Company," "we," "our," or "us").
Agreement to Terms
By accessing our website, registering for programs, or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.
Services
Wellness Reset Collective provides coaching services, programs, workshops, and retreats focused on principles-based personal development and well-being. Services may be delivered:
- In-person at designated locations
- Virtually via secure digital video conferencing platforms (e.g., Zoom)
- Through recorded materials, self-paced courses, and premium written resources
Registration and Payment
To participate in our programs:
- You must complete registration and provide accurate, current information
- All payments are securely processed through Stripe
- All program fees are stated in USD unless otherwise specified
- Payment must be received in full before access to restricted digital portals or live sessions is granted
- Prices are subject to change, but confirmed registrations will honor the price at the time of your sign-up
Program Participation
Your Responsibilities:
- Attend scheduled group or 1-on-1 sessions on time
- Ensure you have the necessary technology for virtual cohorts (stable internet, camera, microphone)
- Participate respectfully and maintain absolute confidentiality of other participants' shared stories
- Complete assigned materials, reflections, and guidebooks
Our Responsibilities:
- Deliver cohorts and resources as detailed in the program description sheets
- Provide session digital recordings where explicitly specified
- Maintain a safe, welcoming, and collaborative space
- Protect your privacy in accordance with our current Privacy Policy
Cancellations and Rescheduling
By You: If you need to cancel your placement or request rescheduling, please refer to our published Refund Policy for specific timelines and eligibility rules.
By Us: We reserve the right to cancel or reschedule cohorts due to insufficient enrollment, facilitator illness, or severe weather conditions. Under these circumstances, you will be issued a full prompt refund or the option to transfer registration to a future session.
Intellectual Property
All content provided through our platforms, including but not limited to the 3P MicDrop Method worksheets, Snow Globe Reset recordings, presentations, layouts, and copy, is owned exclusively by Wellness Reset Collective LLC and is protected by copyright laws. You may:
- Use all supplied files strictly for your personal developmental growth
- Not reproduce, distribute, license, or sell any of our intellectual property
- Not share session video recordings or resources with non-registered users
Disclaimer of Warranties
Important Notice: Our coaching services are designed specifically to support personal development and reflective well-being. They do not constitute a substitute for professional medical treatment, psychiatric care, clinical therapy, legal assistance, or financial consulting.
We provide all services "as is" without warranties of any kind. We do not guarantee specific developmental outcomes, changes, or results from participating in our programs.
Professional Boundaries
Our coaches are certified innate well-being practitioners and licensed counselors offering developmental coaching, but are not acting as your primary clinical healthcare providers. If you are experiencing acute mental health crises, distress, or clinical psychiatric emergencies, please contact your local clinical professionals immediately.
Limitation of Liability
To the fullest extent permitted by applicable law, Wellness Reset Collective LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your participation in or inability to use our services.
Confidentiality
While we maintain a strict confidentiality code regarding your direct personal information, we cannot guarantee the complete confidentiality of discussions or stories shared openly by other participants in a live group retreat or cohort setting.
Exceptions to standard confidentiality protocols include situations where we are legally compelled by courts to disclose data, or where we perceive an imminent risk of severe physical harm to you or another individual.
Code of Conduct
We expect all group cohort participants to:
- Treat fellow members and facilitators with kindness and open respect
- Refrain from any form of harassment, discrimination, or abusive tone
- Honor the stories and privacy of all cohort partners outside the meeting
- Never record or snapshot digital sessions without explicit, mutual group permission
We reserve the right to immediately remove any individual who violates these behavioral standards without a refund.
Technical Requirements
For virtual courses and group calls, you are responsible for preparing:
- A high-speed, stable internet connection
- A compatible laptop or mobile device with functional video cameras & microphones
- Installed updated software (such as Zoom)
- A quiet, distraction-free space to preserve the privacy of the other group members
We cannot be held responsible for technical connectivity drops or individual equipment problems that interrupt your program access.
Modifications to Terms
We reserve the right to modify these legal Terms at any time. Updated documents will be posted immediately with a revised "Last Updated" date. Continued use of our sites or programs after changes signifies your complete agreement to the updated Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law principles.
Dispute Resolution
Any disputes or grievances arising from these Terms or Wellness Reset Collective programs shall first be addressed through direct, friendly negotiation. If a resolution is not achieved within thirty days, parties agree to submit the dispute to professional third-party mediation before pursuing legal litigation.