Wellness Reset Collective LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
We collect information that you provide directly to us when registering for programs or accessing our coaching frameworks. This includes:
- Name, email address, phone number, and other billing or contact details
- Payment information (which is processed completely and securely via Stripe)
- Program registration details, waitlist answers, and custom course preferences
- Written communications, emails, and direct feedback sent to us
- Information and life reflections you choose to share during live coaching sessions or workshops
We also automatically collect certain metadata when you visit and interact with our digital spaces:
- IP address, browser type, and operating system details
- Device metadata (e.g. tablet, desktop, mobile dimensions)
- Pages visited, session duration, and links clicked within the site
- Specific dates, timestamps, and referral sources of your visits
How We Use Your Information
We process your data with care to provide a calm, secure, and meaningful space for personal growth. Specifically, we use it to:
- Provide, maintain, and optimize our digital and physical services
- Process your registrations, securely handle payments, and enroll you in requested cohorts
- Send you requested guidebooks, journal outlines, cohort resources, and audio practices
- Communicate personal announcements, updates, newsletter items, and general programmatic news
- Respond immediately to your customer inquiries, questions, and scheduling needs
- Analyze aggregate usage patterns to make our website flow more intuitive
- Abide by all relevant local, federal, and state legal requirements
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. Your trust is vital to our work. We may share data strictly under the following limited protocols:
- With trusted service providers who assist us in operating our business (such as Stripe for secure payment gateway processing, and secure mail dispatch engines)
- With professional legal and financial advisors when necessary to protect business operations
- With law enforcement or legal officers only when compelled by valid legal subpoenas, court orders, or regulations
- With any other third-party where you have provided explicit, written consent
Data Security Standards
We implement strict, industry-standard technical and organizational security measures to protect your personal data from unauthorized access, modification, or exposure. However, please be aware that no system of digital transmission over the internet or electronic database storage is 100% secure. While we protect your records with immense care, we cannot guarantee absolute, flawless security.
Your Rights and Choices
Depending on your location, you hold the following rights regarding the personal records we hold:
- The right to access and review the personal information we have on file
- The right to correct, complete, or update any inaccurate or outdated information
- The right to request the complete deletion of your personal records from our databases
- The right to opt-out of marketing emails, Substack updates, or launch letters at any time
- The right to object to specific methods of processing or automated data tracking
To exercise any of these protective rights, please contact our team directly at info@wellnessresetcollective.com.
Cookies and Tracking Technologies
We utilize standard cookies and similar digital tags to track analytical visitor activity and ensure page settings are preserved. You can easily adjust your web browser settings to block all cookies or to notify you when a cookie is active. Note that blocking cookies might limit some fluid design interactions on the website.
Third-Party Links
Our website may occasionally reference third-party platforms (e.g. Substack). We are not responsible for the privacy policies or the structural data practices of external sites. We suggest reading the privacy statements of those external spaces before sharing personal details.
Children's Privacy
Our coaching, retreat offerings, and flagship courses are designed exclusively for adults. We do not intentionally target, collect, or store personal information from individuals under the age of 18.
Changes to This Privacy Policy
We reserve the right to refine or update this Privacy Policy as our offerings and legal structures shift. Whenever updates are made, we will immediately publish the modified policy on this page with a revised "Last Updated" timestamp at the top.
Contact Us
If you have any questions or concern regarding these terms or your personal data handling, please reach out to us:
Wellness Reset Collective LLC
Email: info@wellnessresetcollective.com